Legal Implications
Who takes responsibility?
The following checklist clearly indicates whether you are placing yourself and/or your company at risk:
- Under Australian Law, whoever initially imports the product is legally recognised as the distributor of the product. They are also liable, should a product fail or cause harm.
- Whilst some distributors are local, they may not be reputable and they may not take responsibility should products fail.
- In all instances the electrical contractor is liable for any harm to the customer when it is the result of a faulty installation.
- In order to ensure you aren’t responsible for any damages, remember that when you buy quality brands through trusted wholesalers and manufacturers, they will take responsibility.
This diagram only intends to briefly present the main exposure to legal risks but does not constitute legal advice and may vary depending on circumstances.
Buying On-line
– a quick guide
If you choose to buy products on-line consider the following:
- Always buy from trusted on-line stores.
- It’s harder to determine the legitimacy of products and distributors on-line
- It’s safest to purchase from the same, trusted wholesalers that you buy from in-store
- If you buy from an overseas distributor/website, you will be legally recognised as the distributor of the product in Australia, and will be liable should a product fail or cause harm.
- Check your products bought on-line carefully to determine their validity as genuine Clipsal products.
- Look for branded packaging, instructions, warranty statements and the correct Certification markings
Whether you buy on-line or in person, don’t risk it – buy from a trusted wholesaler.
