clipsal australia

eCatalogue Edition 2 - 2010

Explore the Clipsal eCatalogue Frequently Asked Questions below.

** Important: Importing your Notes from eCatalogue Edition 1 to Edition 2 can only be completed via the Backup/Restore process. See instructions below. **


Questions


 

Version 2

Is my PC able to install the eCatalogue?

 

Your PC will need the following minimum requirements in order to properly run eCatalogue Edition 2:

  • Pentium IBM compatible computer running Microsoft Windows XP SP2.
  • Windows screen driver capable of displaying 16 Bit colour
  • Microsoft® Excel (not included)
  • Microsoft .NET Framework (Included)
  • Adobe® Shockwave® (Included)
  • Adobe® Flash® Player (Included)
  • Adobe® Reader®(Included)
  • 150 Megabytes of hard disk space (for minimum installation)
  • 1024 x 768 display resolution
  • CD-ROM drive
  • Latest Printer Drivers

Can the eCatalogue run on Windows 7 (64bit)?

 

Yes, it can.

All my Quotes, Bookmarks and Personal Pricing details are on my old computer. I want to put them on to my new computer with eCatalogue Edition 2. How can I do this?

 

You can move your existing details from one machine to another via the Backup/Restore process.

To ‘back up’ means to create a duplicate file to keep as a ‘safety net’ should the original file become corrupted or destroyed. In this case we can use it to transfer your data from one machine to another.

Backup files can contain your:

  • Contractor items.
  • Personal Pricing.
  • Bookmarks.
  • Company details.
  • Job lots
  • Quote, BOM and Tax Invoice prints
  • Product Notes

To create a Backup file from eCatalogue 1

  • 1. Within eCatalogue 1 go to the Setup section and select the Backup/Restore tab.
  • 2. Click the Browse button and create a folder to where you will save the Backup file to.
  • 3. Select Create Backup. If successful you will see a ‘Backup Created’ window.
  • 4. Click Apply to complete the process.
  • 5. Save the newly created backup file to a USB stick or similar device to then take over to your new machine.

Restoring the backup file to eCatalogue Edition 2

  • 1. Copy the backup file to your new computer.
  • 2. Within eCatalogue 2 go to the Setup section and select the Backup/Restore tab.
  • 3. Click the Browse button and locate where the backup file is located.
  • 4. Select Restore Backup. If successful you will see a ‘Backup Restored’.
  • 5. Click Apply to complete the process.

Important

  • Depending on the size of your backup file - it may take a few minutes to restore. So please be patient.
  • This facility is not compatible with earlier versions of Alfred.

During installation the software asks me if I want to import data from eCatalogue Edition 1. What does this mean?

 

If you have used the eCatalogue Edition 1 you may have a load of details that you don’t want to lose when upgrading to Edition 2.

Details such as quotes, company details, BOMs, Tax Invoices, Job Lots, Bookmarks, Personal Pricing, and Contractor Items can be taken from Edition 1 in to Edition 2. To do this:

  • 1. When asked to import data from eCatalogue Edition 1 make sure that the checkbox is ticked (by default it should be). See below. Click Next.

    • install05

  • 2. A window showing the Clipsal eCatalogue Data Importer screen will display, asking you to select your eCatalogue Edition 1 database file.
  • 3. This database file contains all your detailed data. (By default it is located at the path displayed (see below). If you have placed it elsewhere on your computer click Browse to find it.)

    • install06

  • 4. Click the Next button.
  • 5. The next screen allows you to select which data details to import. Check the relevant checkboxes and click Next.

Depending on the amount of data being imported it may take a while. Once complete a screen stating Import Complete will display.

clipsal ecatalogue

Are you having trouble solving your problem?

Clipsal eCatalogue Help Desk on 1800 806 668 (8.30am-5pm ACDT) or ecatalogue@clipsal.com.au

pdf download icon Download our comprehensive Clipsal eCatalogue User Manual (5Mb PDF)